Terms & Conditions
These terms and conditions (the “Terms and Conditions”) govern the use of www.shop.tothenetwork.com and www.tothenetwork.com (collectively referred to as “Site”). This Site is owned and operated by Futuristic Education Network Ltd (“The Network”).
By using this Site, you indicate that you have read and understand these Terms and Conditions and agree to abide by them at all times.
THESE TERMS AND CONDITIONS CONTAIN A DISPUTE RESOLUTION CLAUSE THAT IMPACTS YOUR RIGHTS ABOUT HOW TO RESOLVE DISPUTES. PLEASE READ IT CAREFULLY.
About the Site
This Site is an ecommerce store and marketplace website. The Site markets and sells;
- The Network proprietary goods and services;
- Affiliate goods and services;
- Third party goods and services.
The Site Responsibilities
The Sites responsibilities are limited to:
- Providing the site as an online marketplace and platform to facilitate the marketing, sale, purchase, and conduct of goods and services;
- Serving as the limited agent of each third party for the purpose of accepting payments from a User on behalf of the Third Party.
All content published and made available on our Site is the property of Futuristic Education Network Ltd and the Site’s creators. This includes, but is not limited to images, text, logos, documents, downloadable files and anything that contributes to the composition of our Site.
As a user of our Site, you agree to use our Site legally, not to use our Site for illegal purposes, and not to:
- Harass or mistreat other users of our Site;
- Violate the rights of other users of our Site;
- Violate the intellectual property rights of the Site owners or any third party to the Site;
- Hack into the account of another user of the Site;
- Act in any way that could be considered fraudulent; or
- Post any material that may be deemed inappropriate or offensive.
If we believe you are using our Site illegally or in a manner that violates these Terms and Conditions, we reserve the right to limit, suspend or terminate your access to our Site. We also reserve the right to take any legal steps necessary to prevent you from accessing our Site.
Site Policies and Standards
To use our Site it is required to read and agree with our Community Standards Policy and Class Content Policy. You agree to abide by these policies at all times.
Users may post the following information on our Site:
- Videos; and
- Public comments.
By posting publicly on our Site, you agree not to act illegally or violate these Terms and Conditions.
When you create an account on our Site, you agree to the following:
- You are solely responsible for your account and the security and privacy of your account, including passwords or sensitive information attached to that account; and
- All personal information you provide to us through your account is up to date, accurate, and truthful and that you will update your personal information if it changes.
We reserve the right to suspend or terminate your account if you are using our Site illegally or if you violate these Terms and Conditions.
Affiliate Goods and Services
The Site lists goods and services with affiliate links and receives compensation from the companies whose goods and services we refer to (“Affiliate Companies”).
Among others, the Site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.
Each affiliate good or service the Site lists are clearly marked as an affiliate item.
The Site provides best endeavours in reviewing and listing Affiliate Companies’ goods or services however does not guarantee them in any way. All information, descriptions, or images that we provide about the affiliate goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we refer to. You agree to purchase goods and services from Affiliate Companies at your own risk.
Sale of Goods And Services
These Terms and Conditions govern the sale of goods and services available on our Site.
The following goods are available for sale on our Site:
- Educational resources; and
We are under a legal duty to supply goods that match the description of the good(s) you order on our Site.
The following services are available for sale on our Site:
- Online classes;
- Live online events; and
- On-demand online courses.
The services will be paid for in full when the services are ordered.
These Terms and Conditions apply to all the goods and services that are displayed on our Site at the time you access it. This includes all products listed as being out of stock. All information, descriptions, or images that we provide about our goods and services are as accurate as possible. However, we are not legally bound by such information, descriptions, or images as we cannot guarantee the accuracy of all goods and services we provide. You agree to purchase goods and services from our Site at your own risk.
We reserve the right to modify, reject or cancel your order whenever it becomes necessary. If we cancel your order and have already processed your payment, we will give you a refund equal to the amount you paid. You agree that it is your responsibility to monitor your payment instrument to verify receipt of any refund.
Third Party Goods and Services
The Site operates as an online marketplace and platform through which Third Parties may offer goods and services to Users. You acknowledge and agree that:
- The Site is not a party to any agreements entered into between Users and Third Parties;
- The Site provides certain tools to facilitate the purchase, sale and provision of goods and services;
- Users contract for services directly with Third Parties;
- The Site disclaims all liability for the conduct of Third Parties or any other Users of the Site.
- The Site cannot guarantee the quality or accuracy of goods and services made available by third parties on our Site.
Class and Live Event Recordings
We reserve the right to record Online Classes and Live Events that take place on the Site for the purposes as follows:
- Quality and training purposes
- Teacher feedback and upskilling
What we will not use the recordings for:
- Recordings containing images of you (or your children) will not be used for promotional or any other purposes without your express written consent.
Recordings are retained by us indefinitely however we reserve the right to delete recordings at any time. By purchasing Online Classes and Live Events you consent to you and/or your child appearing in recordings for the limited purposes set forth above.
Your subscription automatically renews and you will be automatically billed until the Site receives a notification that you want to cancel the subscription.
To cancel your subscription, please follow these steps:
- The subscription must be cancelled through your account page at least 24 hours before the due date otherwise you will be billed.
If the price has changed during the duration of your subscription period, you will be notified by email at least 7 days prior to the renewal date to opt into the new agreement. If you do not take action from this email, your subscription will not be renewed.
We do not offer free trials for subscriptions.
We accept the following payment methods on our Site:
- Credit Card.
When you provide us with your payment information, you authorise our use of and access to the payment instrument you have chosen to use. By providing us with your payment information, you authorise us to charge the amount due to this payment instrument.
If we believe your payment has violated any law or these Terms and Conditions, we reserve the right to cancel or reverse your transaction.
Shipping and Delivery
When you purchase goods from our Site, the goods will be delivered in a variety of ways due to the good type and destination. Please check the options on the checkout page and chose the best option for your circumstances.
Delivery will take place as soon as reasonably possible, depending on the delivery method selected. Delivery times may vary due to unforeseen circumstances. Please note that delivery times do not include weekends and bank holidays. In all cases delivery will take no longer than 30 days.
You will be required to pay delivery charges in addition to the price for the goods you purchase.
If you purchase goods from us for delivery to a destination outside the United Kingdom your purchase may be subject to import duties and taxes applied by the destination country. You are responsible for paying any such duties or taxes. Please contact your local customs office for more information before making a purchase. We are not responsible for the payment of any such duties or taxes and are not liable for any failure by you to pay them.
You are required to provide us with a complete and accurate delivery address, including the name of the recipient. We are not liable for the delivery of your goods to the wrong address or wrong person as a result of you providing us with inaccurate or incomplete information.
We ship goods worldwide except the following countries and territories; Crimea, Luhansk, and Donetsk regions in Ukraine, Russia, Belarus, Ecuador, Cuba, Iran, North Korea, and Syria.
Refunds for Goods
Refund requests must be made within 7 days after receipt of your goods.
We accept refund requests for goods sold on our Site for any of the following reasons:
- Good is broken or defective;
- Good does not match the description.
Refunds do not apply to the following:
- Digital products;
- Product subscriptions.
Refunds for Services
- Refunds for Services are not accepted under any circumstances once purchased, even if you do not attend or use the Services. Please consider this before purchasing Services from the Site.
Returns can be made by mail. To return a good by mail, use the following procedure:
- Contact firstname.lastname@example.org to receive return instructions as it differs by each product.
Consumer Protection Law
Where the Sale of Goods Act 1979, the Consumer Rights Act 2015, or any other consumer protection legislation in your jurisdiction applies and cannot be excluded, these Terms and Conditions will not limit your legal rights and remedies under that legislation. These Terms and Conditions will be read subject to the mandatory provisions of that legislation. If there is a conflict between these Terms and Conditions and that legislation, the mandatory provisions of the legislation will apply.
Links to Other Websites
Our Site contains links to third party websites or services that we do not own or control. We are not responsible for the content, policies, or practices of any third party website or service linked to on our Site. It is your responsibility to read the terms and conditions and privacy policies of these third party websites before using these sites.
Limitation of Liability
Futuristic Education Network Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates will not be liable for any actions, claims, losses, damages, liabilities and expenses including legal fees from your use of the Site.
Except where prohibited by law, by using this Site you indemnify and hold harmless Futuristic Education Network Ltd and our directors, officers, agents, employees, subsidiaries, and affiliates from any actions, claims, losses, damages, liabilities and expenses including legal fees arising out of your use of our Site or your violation of these Terms and Conditions.
These Terms and Conditions are governed by the laws of the Country of England.
Subject to any exceptions specified in these Terms and Conditions, if you and Futuristic Education Network Ltd are unable to resolve any dispute through informal discussion, then you and Futuristic Education Network Ltd agree to submit the issue first before a non-binding mediator and to an arbitrator in the event that mediation fails. The decision of the arbitrator will be final and binding. Any mediator or arbitrator must be a neutral party acceptable to both you and Futuristic Education Network Ltd. The costs of any mediation or arbitration will be paid by the unsuccessful party.
Notwithstanding any other provision in these Terms and Conditions, you and Futuristic Education Network Ltd agree that you both retain the right to bring an action in small claims court and to bring an action for injunctive relief or intellectual property infringement.
If at any time any of the provisions set forth in these Terms and Conditions are found to be inconsistent or invalid under applicable laws, those provisions will be deemed void and will be removed from these Terms and Conditions. All other provisions will not be affected by the removal and the rest of these Terms and Conditions will still be considered valid.
These Terms and Conditions may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the way we operate our Site and the way we expect users to behave on our Site. We will notify users by email of changes to these Terms and Conditions or post a notice on our Site.
Please contact us if you have any questions or concerns. Our contact details are as follows:
Futuristic Education Network Ltd
Fifth Floor, Suite 23
63/66 Hatton Garden
London, England, EC1N 8LE